Proximity Matters: Logistics as a Core Brand Value at Bianchi

Freshness, relia­bi­li­ty, and deli­ca­ci­es of the hig­hest cali­ber: In Swiss gastro­no­my, the name Bianchi stands not only for fish and sea­food but also for logi­stics that set standards.

People Make the Difference. Around 150 employees and over 170 vehic­les ensu­re that orders arri­ve punc­tual­ly and in per­fect con­di­ti­on – from Geneva to Graubünden, from Zurich to Valais. A par­ti­cu­lar empha­sis is pla­ced on per­so­nal respon­si­bi­li­ty: The dri­vers not only deli­ver but also act as brand ambassa­dors. Anyone who takes on a tour orga­ni­zes their work­day inde­pendent­ly. This free­dom fosters iden­ti­fi­ca­ti­on and loyal­ty – and staff tur­no­ver is accor­din­gly low.

It makes me par­ti­cu­lar­ly proud that we have such good cohe­si­on within the team, here in our office, and also with the dri­vers. […] It’s a col­la­bo­ra­ti­on, it works perfectly.
Adriatik Pergjegjaj, Head of Logistics at Bianchi

Solutions for Special Challenges. That logi­stics at Bianchi means more than just trans­port is evi­dent in deman­ding desti­na­ti­ons such as the „Seehotel Baumgarten“ on Lake Lucerne. Narrow access roads pose pro­blems for con­ven­tio­nal trucks – but not for Bianchi’s fleet. Specially adapt­ed ref­ri­ge­ra­ted vehic­les with lowe­red bodies ensu­re smooth deli­very even here, wit­hout com­pro­mi­sing the cold chain. A lar­ge part of the deli­veries takes place at night. Orders pla­ced by 5 AM are deli­ver­ed on the same day – with no mini­mum order value, no deli­very fees. For top chefs who rely on abso­lu­te fresh­ness, this is a decisi­ve advantage.

Infrastructure and Direct Imports. The foun­da­ti­on for this pre­cis­i­on is for­med by two sta­te-of-the-art logi­stics cen­ters in Zufikon and Saint-Prex. Generous sto­rage are­as and digi­tal­ly con­trol­led pro­ces­ses ensu­re avai­la­bi­li­ty, trans­pa­ren­cy, and effi­ci­en­cy. In addi­ti­on, the­re is a cru­cial com­pe­ti­ti­ve advan­ta­ge: direct imports. Bianchi sources sea­food, meat, and deli­ca­ci­es direct­ly from sel­ec­ted pro­du­cers world­wi­de – often over­night by air freight. This ensu­res that wild-caught fish from Scotland, noble fish from Brittany, or Wagyu beef from the Jura Park relia­bly arri­ve fresh in Swiss kitchens.

Logistics as a Promise. Since its foun­ding in 1881, Bianchi has aimed to deli­ver deli­ca­ci­es of the hig­hest qua­li­ty. Today, the com­pa­ny is also con­side­red a logi­stics pio­neer. This is made pos­si­ble by the com­bi­na­ti­on of invest­ments in tech­no­lo­gy, con­sist­ent­ly digi­ti­zed pro­ces­ses, dedi­ca­ted employees, and a clear ser­vice philosophy.

At Bianchi, logi­stics is not a side issue – it is the heart of the brand pro­mi­se. In an indu­stry whe­re every minu­te counts, Bianchi deli­vers relia­bly, fle­xi­bly, and personally.